Regency Inn & Suites - West Springfield

21 Baldwin Street, West Springfield, United States, 01089  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Regency Inn & Suites - West Springfield

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Regency Inn & Suites is a business 2-star hotel set 36.6 km from XL Center and 3.0 km from The Quadrangle.

Regency Inn & Suites is 20 minutes' walk from the center of West Springfield.

Bradley International airport can be reached in 20 minutes by car from Regency Inn & Suites.

Rooms

The hotel's non-smoking rooms are appointed with a laptop-size safe, coffee/tea makers, a kitchen, a private balcony and TV. Bathrooms are fitted with a bathtub, a hairdryer and a shower.

Eat & Drink

Those staying at Regency Inn & Suites can sit down to a hot breakfast. Guests can dine at Memo's Coffee Shop and Lattitude located within a 5-minute walk of the property.

Services

The hotel offers limousine rental services on site.

Relax

Leisure facilities feature an indoor swimming pool, an outdoor swimming pool and a library. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   48.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • No elevators

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid city shuttle
  • Housekeeping
  • Self-service laundry
  • Limousine service
  • Grocery shopping service

Dining facilities

  • Paid breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Leisure facilities

  • Outdoor swimming pool
  • Television in lobby
  • Library

Room facilities

  • Air conditioning
  • Heating
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Shared bathroom

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 16 years
Existing bedding FREE
Extra bed USD 30
Maximum capacity of extra beds in a room is 2. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Regency Inn & Suites - West Springfield West Springfield location
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Hotel Address:

21 Baldwin Street, West Springfield, United States, 01089

Get directions
City Center
  • West Springfield
    1.5 km
Airports
  • Bus stop
    100 m
Restaurants
  • Storrowton Tavern (cuisine: American)
    140 m
  • Lattitude (cuisine: International)
    220 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    48

Rooms and availability

Regency Inn & Suites photos Room
Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Regency Inn & Suites photos Room
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Upper floors accessible by stairs only
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • Radio

Regency Inn & Suites Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.4 km

Places of interest

  • The Big E100 m

Convention centers

Museums

  • Storrowton Village Museum Libr100 m
  • Day House1.2 km

Parks

  • Town Recreation1.3 km
  • Agawam Parks and Recreation3.1 km
  • Perry Lane Park3.2 km
  • Robinson State Park3.4 km

Halls

  • Captain Charles Leonard House2.3 km

Universities, Institutes

  • Kay Harvey Hairdressing Acad1.3 km

Fairgrounds

  • Massachusetts State Fairgrounds100 m

Local attractions

  • Pan African Historical Museum U.S.A.2.4 km
    1500 Main St., Springfield
  • Titanic Museum2.7 km
    Main Street, Springfield
  • George Walter Vincent Smith Art Museum2.8 km
    220 State Street, Springfield
  • Basketball Hall of Fame2.7 km
    1000 West Columbus Ave., Springfield
  • Springfield Museums2.8 km
    21 Edwards Street, Springfield

Near the hotel

  • The Big E140 m
    1305 Memorial Avenue, West Springfield

    Restaurants nearby

    • Storrowton Tavern140 m

      Address: 1305 Memorial Ave
      Phone: 413-732-4188

      61% likes this, based on 48 reviews
      Cuisine: American

    • Memo's Coffee Shop250 m

      Address: 1272 Memorial Ave
      Phone: (413) 739-8420

      67% likes this, based on 38 reviews

    • Richard's Giant Grinders490 m

      Address: 875 Memorial Ave
      Phone: (413) 732-3435

      84% likes this, based on 21 reviews
      Cuisine: American
      Price Range: CAD 2 - CAD 12

    • Lattitude220 m

      Address: 1338 Memorial Avenue
      Phone: 4132418888

      65% likes this, based on 101 reviews
      Cuisine: International
      Price Range: CAD 37 - CAD 50

    • Monte Carlo Restaurant250 m

      Address: 1020 Memorial Ave
      Phone: 413-734-6431

      64% likes this, based on 27 reviews
      Cuisine: Italian

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      48
    Hotels nearby
    Days Inn Holyoke
    2 stars
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    Wilbraham Inn
    3 stars
    14 km
    Enfield Inn
    2 stars
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    Hotel Northampton
    3 stars
    26 km
    Knights Inn Hadley
    2 stars
    29 km

    Regency Inn & Suites Reviews

    Guest reviews are submitted by our customers after their stay at Regency Inn & Suites

    Average guest rating

    8.8out of 10
    Superb
    Based on 18 reviews

    Guest reviews

    • Older travelers
      9.6

      Very clean room. Loved the bathroom with duel shower heads. Beds were the best. Did not want to get out of the bed. Most comfortable beds. Old hotel but best beds. That is what we needed. Relaxing. Comforting. Very friendly people. They seem to really enjoy and like their guests, unlike many other larger hotels where staff just is on schedule to check-in! Very helpful in looking after our needs of extra pillows etc.

    • Older travelers
      9.6

      Wow! This is truly the crown jewel of the city. U. S. Congressman stayed here too! Took memorable pictures. Best bed in very large room. Had nice clean water in pool. Small place but room kept clean like five star hotel. Must stay here and eat in next door restaurants. Better sterling value for tourists at this hotel.

    • Older travelers
      10.0

      Great people. Great bed. Great clean pool. Great Breakfast. Great mid-night snacks. Great value. Recommend to all international tourist. Great experience here. Great care.

      Too low star rating by Booked.net. They should change this one to three stars or higher four star rating. * * * *

    • Older travelers
      10.0

      Loved the bed. Clean bathroom with double shower heads. Large room.

    • Group of friends
      9.6

      Most comfortable beds in very large room. Great breakfast. Superb staff. Really hospitable people who tried to be very accommodating to our business needs. Nice restaurant in walking distance. Very convenient location for us.

      Well the new owners have done fantastic job with the old building with new pool and luxurious beds in their large rooms. But we do see that even with the new-like parking lot, it still is one of the older buildings. But we are not concerned with the looks, we needed the comforts and convenience with the value which we certainly got. Would certainly come back again.

    • Group of friends
      9.6

      Best value in Springfield area. We have been staying at different motels and hotels but none could give us the satisfaction that we felt here. Usually such places are upscale franchised hotels but this owners really care for the guests and offer very large spacious rooms with one of the most comfortable beds that we have seen in a long time during our stays. One of the best restaurants was nearby walking distance - Latitude. The breakfast had hot fresh waffles and the front desk even helped us make ours. Night time Bananas, Apples and Oranges were kept for us with milk and cereals that we thought we would have to pay, but that all mid-night snack was just free for Guests. All within the price and no extra charge of anykind for Wi Fi or parking or internet. Hope bigger franchises learn from this small good hotel operator.

      Hotel is hidden behind front row of buildings on the main road and is not easily visible while passing by the area. Roadside markers or directional signs could be helpful.

    • Single
      10.0

      I like having the continental breakfast. The service at the desk was the best and friendly.

      I did not like how the some of the guests put the Inn & Suites down.

    • Single
      3.2

      Extremely ugly hotel in quite a bad location (in the middle on nowhere). Rooms need desparately renocation and refurnishing. The price for this quality is not adequate. Staff was also quite unpolite - while check in your signature is requiret to accept various penalties stated by the hotel (for example, parking one car per room, additinal car will be charged 100$ etc.)

    • Older travelers
      7.8

      everyone was friendly and acccommodation.

      A light in the bathroom and the microwave did not work. We told them when we checked out since they were not important to out stay at the point we noticed them.

    • Older travelers
      9.6

      Convenient peaceful location. Closer to downtown. Rooms were kept clean and warm for us. Staff appeared professional but friendly and accommodating. They really show that they care for the guests. Pool water was kept warm and clean. Excellent quality of beds at this price surprised us. Good sleep. Hot fresh waffles were good for breakfast. It was good stay and would consider staying here again. It is the only good place that is still affordable. Would recommend Regency.

      The owners seem unaware of the low star rating of the property by Booked.net. It certainly is two star or even higher for what they offer. We were hesitant to tell our friends that we stayed at one-star hotel though we very much wanted to tell them to try their luxurious feeling comfortable beds.

    • Older travelers
      9.6

      Well, seemed excellent value for the price we paid through Booked.net. Just to summerize, we were happy staying here. It is clean room with one of the most comfortable beds in the room. Good indoor pool. Nice breakfast. Friendly and helpful people here who seem to really care for you. Treat you like one of their own. Would certainly recommend this hotel to friends and family.

      It gave us the good value for the price. They could get highter price and better star rating if they add a fitness facility. But then I do not know if more guests are looking for the fitness room, as you can just as well swim or run or walk around to exercise too.

    • Older travelers
      10.0

      New management seems extremely helpful. Great location near downtown but felt very peaceful and safe even after the party time. No noises in the hallway or lobby. Management makes certain that everyone enjoys a comfortable stay. Room was large, bathroom was large with double showerheads. Found everything clean. Best thing was the pillowtop luxurious bed! Had enjoyed the pool for long time. Enjoyed late wake-up and late good breakfast kept for us. Thanks Regency! My friend who just stayed here had recommended you rightly. We also recommend you strongly. Great place near the city!

      For the price, it was worth much more than what we expected. They have not put the pictures of the nice rooms with the better beds on their site. Cannot understand why the management thinks it is just one star hotel. It seemed like a three star hotel to me, with nice indoor pool, hot fresh waffles in breakfast, luxurious nice bed, larger room with microwave, refrigerator, hair dryer etc etc. They should find out about the star rating and some one at Booked.net should really raise it.

    • Older travelers
      9.6

      This new management is really very accommodating. Values repeat guests. Went out of its way and offered ride in own private car - at no charge - for an emergency. You feel like part of the family of the host staff. This guy takes it very seriously to see to our comfort or convenience. All may documents were also faxed at night to Amsterdam and they even dropped the fax confirmation under our door at night! Had large clean room with very comfortable bed. Great, peaceful resting place for any businessman. Indoor pool was appreciated to have been kept nice and warm for the late evening swim. Liked breakfast. Overall excellent value at this prices.

      Hotel seems to have such large rooms but lobby for breakfast and the pool etc. but does not have any exercise facility! However the manager did offer a discount for the Gym next block. It was nice, just walking to it in the morning, but still it was not on the hotel site. Not bad for a token price, but it still was extra money to be paid. But still we will certainly return here for our next visit rather than other places for its peaceful location and comfort at the price. This is affordable luxury at this times.

    • Single
      9.2

      Luxurious bed, and clean spacious - really large - room and bathroom. Pool that was very well maintained with clean warm water. The best value was the complimentary continental breakfast with fresh hot waffles and one of the best coffee. The staff was very professional and very willing to help. Good knowledge about the area dining. Best dining places within just walking distance. Very easy to reach, within couple of miles from most area attractions at this time of the year. Shopping Malls close. Airport was just 12 miles. Basketball Hall of Fame was just 3 minutes away. No traffic jam for this hotel. Very convenient drive to our destinations.

      Carpet in the hallwasy was a little worn and the rest of the hotel seemed old but the room and bed was really one of the best we have seen in this area for last few years at this price.

    • Single
      4.6

      Bad location. Far away from desk.

      It was close to the airport and we had to book there because North Hampton was booked up

    How to reach hotel

    hotel Regency Inn & Suites - West Springfield West Springfield location
    Show big map »

    Hotel Address:

    21 Baldwin Street, West Springfield, United States, 01089

    Get directions
    City Center
    • West Springfield
      1.5 km
    Airports
    • Bus stop
      100 m
    Restaurants
    • Storrowton Tavern (cuisine: American)
      140 m
    • Lattitude (cuisine: International)
      220 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      48